Free Shipping on all UK Mainland Orders
Easy returns and exchanges
30 Days money back guarantee

Delivery within the UK

At Lifeideas, we take delivery and packaging seriously — because your home deserves care from the moment you order.

We offer nationwide delivery across the UK through our trusted logistics partners, including UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other leading courier services. Our experienced warehouse team follows strict packing and quality standards, ensuring each product is thoroughly inspected and securely packaged before shipment.


Free Shipping Policy

We are pleased to offer free shipping on all orders within the UK, excluding the special areas listed below. For most regions, you can enjoy our products without any additional delivery costs — a small way we help make your life easier.


Special Delivery Zones & Surcharges

Please note that shipping is not supported in Jersey and the following postal code areas: JE

Please note that additional delivery charges apply to the following areas due to courier-specific surcharges:

  • Scottish Highlands
  • Scottish Offshore Islands
  • Northern Ireland
  • Channel Islands
  • Isle of Wight
  • Isle of Man

Postal codes: BT, FK, KA (1–26, 29, 30), PA (1–19), PH, AB, IV, KW (1–14), PO (30–41), etc.

If your shipping address falls within any of these zones, please Contact Us before placing your order to confirm delivery options and any applicable surcharges. Alternatively, we will inform you of any additional charges once your order is processed.


Order Processing & Delivery Times

  • Dispatch Time: Orders are usually processed and dispatched within 24–48 hours on the next working day (Monday to Friday).
  • Standard Delivery Time: Expect your order to arrive within 3–7 working days, though delays may occasionally occur due to courier logistics.

Please note:

  • Orders with multiple items or separate packaging may arrive on different days.
  • If you choose to cancel an order after it has been dispatched, a cancellation fee will apply.

At Lifeideas, we are committed to ensuring every customer has a satisfying shopping experience. All items sold by Lifeideas undergo strict quality control checks to guarantee exceptional product quality. We also offer a comprehensive warranty policy for added peace of mind. Please note that this policy applies only to items purchased directly from Life Ideas. We are not responsible for purchases made through unauthorized third-party sellers.


1. Returns Due to Defective or Incorrect Items

If you receive a defective or incorrect item, please contact our customer service team within 7 days of delivery at contact@lifeideas.co.uk, and include photos or a video clearly showing the issue.

We will review the case and may offer a full refund or a replacement, depending on your preference.

a. Missing Parts

If your item has missing or damaged parts:

  • We can send replacement parts, or
  • Offer a partial refund.

If the missing part affects functionality and cannot be repaired locally, we will either replace the product or issue a full refund.

b. Not Working or Defective

If the product is not working properly:

  • Our team will offer troubleshooting support.
  • If unresolved, you can request a refund or replacement.
  • If you or a local technician can repair it, we may offer partial compensation.

2. Returns Due to Change of Mind

We offer a 30-Day No-Quibble Refund Policy, which allows you to decide within 30 days of delivery whether to keep the goods or return them for a refund.

Conditions:

  • The item must be unused, in original condition, and returned in its original packaging.
  • Return shipping costs are the customer’s responsibility.
  • If you request collection, you will be charged a collection fee based on the item’s value.
  • Missed carrier collections may incur additional fees.

We cannot accept full refunds if:

  • The item has been used for more than 30 days.
  • The product lacks original parts or accessories.
  • The returned item does not match our product.

3. Return Process

  1. Contact our customer service at contact@lifeideas.co.uk to initiate the return.
  2. If your return is approved, we will send you a return shipping label and instructions.
  3. Items sent without prior authorization will not be accepted.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, refunds will be processed via your original payment method.

a. PayPal

May take up to 48 hours to reflect in your PayPal account.

b. Credit Card

Please allow 7 to 14 business days for the refund to appear, depending on your card issuer.


5. Exchanges

To exchange an item, please place a new order for the desired product and return the original item separately.


6. Cancellations During Transit

Orders cannot be cancelled during the shipping process. If you insist on cancellation, you will bear the incurred costs.


7. Price Fluctuations

Prices on our website may vary due to market factors. We do not offer refunds for price changes after purchase.


Need Help?

If you have any questions about returns, refunds, or exchanges, please contact our Customer Service Team at:

Email: contact@lifeideas.co.uk

or click Contact Us

At Lifeideas, we are committed to ensuring every customer has a satisfying shopping experience. All items sold by Lifeideas undergo strict quality control checks to guarantee exceptional product quality. We also offer a comprehensive warranty policy for added peace of mind. Please note that this policy applies only to items purchased directly from Life Ideas. We are not responsible for purchases made through unauthorized third-party sellers.


1. Returns Due to Defective or Incorrect Items

If you receive a defective or incorrect item, please contact our customer service team within 7 days of delivery at contact@lifeideas.co.uk, and include photos or a video clearly showing the issue.

We will review the case and may offer a full refund or a replacement, depending on your preference.

a. Missing Parts

If your item has missing or damaged parts:

  • We can send replacement parts, or
  • Offer a partial refund.

If the missing part affects functionality and cannot be repaired locally, we will either replace the product or issue a full refund.

b. Not Working or Defective

If the product is not working properly:

  • Our team will offer troubleshooting support.
  • If unresolved, you can request a refund or replacement.
  • If you or a local technician can repair it, we may offer partial compensation.

2. Returns Due to Change of Mind

We offer a 30-Day No-Quibble Refund Policy, which allows you to decide within 30 days of delivery whether to keep the goods or return them for a refund.

Conditions:

  • The item must be unused, in original condition, and returned in its original packaging.
  • Return shipping costs are the customer’s responsibility.
  • If you request collection, you will be charged a collection fee based on the item’s value.
  • Missed carrier collections may incur additional fees.

We cannot accept full refunds if:

  • The item has been used for more than 30 days.
  • The product lacks original parts or accessories.
  • The returned item does not match our product.

3. Return Process

  1. Contact our customer service at contact@lifeideas.co.uk to initiate the return.
  2. If your return is approved, we will send you a return shipping label and instructions.
  3. Items sent without prior authorization will not be accepted.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, refunds will be processed via your original payment method.

a. PayPal

May take up to 48 hours to reflect in your PayPal account.

b. Credit Card

Please allow 7 to 14 business days for the refund to appear, depending on your card issuer.


5. Exchanges

To exchange an item, please place a new order for the desired product and return the original item separately.


6. Cancellations During Transit

Orders cannot be cancelled during the shipping process. If you insist on cancellation, you will bear the incurred costs.


7. Price Fluctuations

Prices on our website may vary due to market factors. We do not offer refunds for price changes after purchase.


Need Help?

If you have any questions about returns, refunds, or exchanges, please contact our Customer Service Team at:

Email: contact@lifeideas.co.uk

or click Contact Us